We understand the question: "You want access to my Salesforce and my client data?" Here's exactly how we've addressed it — with the thoroughness you'd expect from a firm that handles its own clients' data the same way.
Partner data is never shared across engagements. Each partner firm operates within a fully isolated environment. No cross-pollination, no shared intelligence, no exposure between partner instances.
Your clients never interact with CYPHR systems. No data from your client engagements passes through any client-facing CYPHR infrastructure. The architecture operates entirely behind your firm's brand.
99.9% uptime commitment backed by multi-region infrastructure, automated failover, and proactive monitoring. The architecture that runs your firm's operations doesn't take downtime.
Each partner engagement operates in a fully isolated environment. Your firm's data, your clients' information, and your proprietary workflows are never accessible to other partner firms or to CYPHR's advisory practice.
This isn't just a policy — it's an architectural constraint. The system is designed so that cross-partner data access is technically impossible, not just prohibited.
Dedicated compute and storage per partner. No shared databases, no shared processing environments, no co-mingled data stores.
Role-based access with partner-defined permissions. Your team controls who can access what — we provide the framework, you set the rules.
Clear data retention and deletion protocols. You own the data, you define the retention policy, and you can request complete deletion at any time.
Aether's Salesforce connectivity uses OAuth 2.0 authentication — the same standard Salesforce uses for all trusted integrations. All connections are encrypted, permissions are granular, and access is scoped to exactly what's needed.
At the Aether level, connectivity is read-only. At the Business Development level, two-way integration enables pipeline management — but only within the permission boundaries your Salesforce admin defines.
Industry-standard authentication protocol. No stored passwords, no hardcoded credentials. Token-based access with automatic refresh and revocation capability.
All API communications over TLS 1.2+. Data in transit is encrypted end-to-end between Aether and your Salesforce instance.
Aether only accesses the Salesforce objects and fields your admin explicitly authorizes. No blanket access, no scope creep, no hidden permissions.
Aether runs on a cloud-primary infrastructure with multi-region redundancy. Primary hosting on AWS and Railway provides the scalability and reliability your firm's operations require. Local failover on dedicated hardware (Dell PowerEdge) provides an additional layer of resilience.
This architecture means no single point of failure. If a cloud region goes down, traffic routes automatically. If cloud infrastructure experiences broader issues, local failover maintains continuity.
Primary infrastructure across multiple AWS regions with automatic failover. Compute and storage distributed for resilience and low-latency access.
Dedicated Dell PowerEdge hardware provides an additional layer of redundancy independent of cloud infrastructure availability.
24/7 automated monitoring with alerting thresholds. Issues are detected and addressed before they impact your firm's operations.
Every CYPHR RED engagement begins with a mutual NDA — not just our standard terms, but a commitment that both parties take seriously. Your firm's proprietary information, client data, and operational details are protected by binding confidentiality obligations.
Our data handling protocols define exactly how information flows through Aether, who can access it, how it's stored, and when it's deleted. Nothing is left to assumption.
Binding confidentiality agreement executed before any data exchange. Covers proprietary information, client data, and operational details.
Documented protocols for data classification, handling, storage, and deletion. Regular audits ensure compliance with agreed-upon standards.
Your clients never interact with CYPHR systems or see CYPHR branding. No data from client engagements flows through any external-facing infrastructure.
We're happy to walk through our security posture in detail. Bring your IT team — the more technical the conversation, the better.